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The Visitor Center/Design Store Associate is the first point of contact for visitors to
The Glass House, a site of the National Trust for Historic Preservation. Reporting
directly to the Manager of the Visitor Center and Design Store, interacting closely
with the Business Manager and the Manager of Interpretation & Education.
This post is responsible for providing initial orientation and excellent client service
to all visitors before and after tours and is required to provide interpretation and
understanding of design objects in our carefully curated Design Store.
Processing retail sales and completing ticket transactions in person and on the
phone in a courteous and professional manor.
Candidate must demonstrate a collaborative, positive, supportive spirit, while
working with all staff members to provide a seamless, warm, welcoming
experience for all visitors that exceeds expectations.
Other duties include:
♦daily opening and closing of register and Visitor Center.
♦maintenance of visual displays, ensure all supplies and inventory is well stocked
keeping store neat and orderly at all times. Some lifting is required for restocking and inventory adjustments.
♦communicating with Design Store manager when products are running low
♦provide assistance during special events and exhibitions
♦FedEx labeling, packing and shipping to customers, filling online web store
orders.
This is a part time- seasonal position averaging 16- 32 hours weekly. Requires
availability Thursday through Monday from April through December, including
weekends, holidays, and some evenings.