Anne’s professional career began as a volunteer EMT for Post 53-Darien Emergency Medical Services at 14 years old. She went on to earn a Bachelor of Science Degree with a major in nursing. After college, she joined Yale New Haven Hospital, in New Haven, CT as a surgical trauma nurse and then the Branford, CT Visiting Nurses Agency, where she was a case manager and a clinical supervisor. Towards the end of her six years at the agency, Managed Care Insurance companies started to have a major impact on healthcare in New England. This led Anne to become a Utilization Review Nurse and a Certified Case Manager for Tufts Health Plans in Massachusetts.
At Tufts, she worked with physician groups to help them manage their patients’ care prior to and during hospitalizations, at rehabilitation centers or Skilled Nursing facilities, and in the home care setting. In this role, it became clear that support patients throughout their continuum of care resulted in improved quality of care and less stress for patients and their families. It highlighted the complexity of our healthcare system and how important it is for people to have a professional help them to understand their insurance and advocate for the care and the coverage they deserve.
When Anne moved back to Darien, she worked for a Healthcare Advice and Advocacy business, the Director of Consulting. In this position, she provided a range of services: insurance coverage analysis, enrollments, claims management, dispute resolution, benefit maximization, and care management advice and advocacy. She found these client relationships to be extremely rewarding as her service truly made a difference in peoples’ lives. Anne founded decided to start Healthcare Pathfinder when clients, friends, neighbors, and professional acquaintances started referring clients directly to her.
Anne’s most important experiences have come from managing her own family’s needs. Her experience of advocating for her own father’s care at the end of his life and currently her mother’s has given her a personal perspective of how difficult it is to be a caregiver.
Healthcare Pathfinder is a professional fee for service health and long term care advice, advocacy and management firm, providing services to individuals, families and employees.
Our services include insurance coverage reviews, coverage transitions, claims and medical billing management and case management including negotiations and appeals.
Our mission is to provide customized, confidential and trustworthy services to our clients. Our extensive experience in the healthcare industry allows us to guide our clients through the complex healthcare world by making their experiences more manageable and less stressful. Our goal is to create peace of mind.
Anne and her team joined The Chamber in 2022. They enjoy the connection with the Community and Chamber Members and look forward to learning more about the local businesses landscape and also sharing information about their services. They hope to be a resource for members related to health and long term care.